AI Voice & Automation for Service Businesses

Stop Missing Calls.
Book More Jobs.

Summit Echo builds AI voice receptionist and automation systems for owner-operators in trades and local services. We help your business respond instantly, qualify leads, and schedule work automatically.

Summit Echo
Always On Coverage

AI Receptionist + Automation Ops

Built for trades, home services, and local owner-operators

Free Diagnostic

Where Are You Losing Calls?

Run Free Call-Flow Audit
The Bottleneck

Why Calls Don't Turn Into Jobs

Leads call when teams are busy, driving, or sleeping. Without an instant answer, that revenue goes to the next guy on the list.

01

Missed After-Hours

Voicemail is a dead end. 85% of callers hang up and dial the next provider.

02

Slow Response Time

Speed to lead is everything. Callbacks after 5 minutes drop conversion by 400%.

03

Inconsistent Intake

Missed details leads to wrong scheduling and frustrated technicians.

04

Admin Overhead

Manual callbacks and phone tag eat 10+ hours of billable time per week.

Capabilities

Answer Every Call.
Book Every Job.

SYS_MOD_01

24/7 Answer Rate

Never miss a lead. The system answers instantly, day or night, weekends and holidays.

SYS_MOD_02

Natural Conversation

Sounds human. Uses pauses, fillers, and context-aware responses to hold real conversations.

SYS_MOD_03

CRM Integration

Instant data entry. Syncs caller details, summaries, and tags directly to your CRM.

SYS_MOD_04

Instant Scheduling

Book jobs on the fly. Checks your calendar and schedules appointments in real-time.

SYS_MOD_05

SMS Follow-Up

Automatic text confirmations. Sends address requests, booking links, or next steps.

SYS_MOD_06

Smart Escalation

Human when needed. Detects urgent issues and transfers to your team immediately.

The Process

How We Get You Live

A simple, proven process to automate your calls and booking without disrupting your current workflow.

01

Train

We map your FAQs, services, and routing rules.

02

Handle

AI answers, qualifies, and captures lead details.

03

Book

Leads are routed to booking and your team is notified.

04

Optimize

We tune scripts and workflows based on outcomes.

Mountain summit peak
Group

Built for Busy Operators.

Automation coverage when your team cannot answer.

Outcomes

Proven Impact

Sample outcomes from voice and automation workflows focused on booked work and response speed.

Response Time

< 60s

Typical first response for missed calls with automation enabled.

Booking Lift

+23%

Increase in booked appointments from call + text-back flows.

Admin Time Saved

10h/wk

Average admin time redirected to higher-value work.

Case Study 01

Trades Team With After-Hours Gaps

Implemented AI answering + missed-call text-back + booking link flow.

  • First response moved from hours to under 60 seconds
  • 22% increase in booked calls from recovered leads
  • Clear escalation path for urgent issues

Case Study 02

Service Business With Manual Follow-Up

Added automated post-call follow-up and review workflows.

  • 10+ admin hours saved weekly
  • Faster estimate follow-up cycles
  • More consistent review generation after jobs
FAQ

Common Questions

Can we keep our existing phone number?

Yes. Most rollouts use call forwarding and routing so you can keep your current number while adding AI coverage.

How long does setup take?

Most starter implementations launch in 7 to 14 days once we finalize scripts, routing rules, and integrations.

Can a human take over the call?

Absolutely. We configure escalation paths for urgent or complex calls so a team member can take over quickly.

How does this compare to an answering service?

AI workflows are typically more consistent and automation-ready, while still allowing human escalation when needed.

Human + AI Approach

AI Handles

  • - Repetitive questions
  • - Lead intake and qualification
  • - Booking prompts and reminders

Your Team Handles

  • - Complex conversations
  • - High-value estimates
  • - Relationship-driven close

READY

Book a demo to map your missed-call flow, follow-up gaps, and automation opportunities.

Or email us directly at